Last updated: October 2025
This Privacy & Cookie Policy explains how Test your Knowledge (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our app and website.
We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable cookie regulations.
1. Who we are
Test your Knowledge is a subscription-based learning app designed to support students preparing for The Knowledge exam for London taxi drivers.
- Website: testyourknowledge.co.uk
- Data Controller: cobWebb Analytics (sole trader)
- Contact email: info@testyourknowledge.co.uk
2. What personal data we collect
When you sign up and use our service, we collect the following information:
- Account details: name, email address, and a unique user ID generated by our system.
- Subscription details: name, email address and payment status, as provided by Stripe.
- App usage information: limited records of your interactions (e.g. logons, generated routes, your level, any appearances you save) to provide the service.
We do not collect or store your payment card or bank details. All payments are securely processed by Stripe.
3. How we use your data
We use your personal data to:
- Create and manage your account.
- Provide you with access to app features.
- Process your subscription payments via Stripe.
- Communicate with you about your account or service updates.
- Improve and maintain the app.
4. Legal basis for processing
We process your data under the following lawful bases:
- Contract: to provide the app and manage your subscription.
- Consent: if you choose to receive marketing emails (you may withdraw at any time).
- Legal obligation: to comply with tax or accounting requirements.
5. How we share your data
We only share your data with trusted third parties necessary to deliver our service:
- Glide (app platform, which stores account details and app data). See Glide’s Privacy Policy: https://www.glideapps.com/legal/privacy.
- Stripe (payment processor, which manages subscription billing). See Stripe’s Privacy Policy: https://stripe.com/gb/privacy.
- Zapier (service used to connect and automate workflows between our systems). See Zapier’s Privacy Policy: https://zapier.com/privacy.
- MailerLite (service used to send automatic emails and service updates). See MailerLite’s Privacy Policy: https://www.mailerlite.com/legal/privacy-policy.
We do not sell your data to any third parties.
6. International data transfers
Some of our service providers may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as adequacy decisions or Standard Contractual Clauses.
7. Data retention
We keep your personal data for as long as you have an active account. After you close your account or cancel your subscription, we will delete or anonymise your personal data within 12 months, unless we are required to retain it for legal or accounting purposes.
8. Your rights
Under UK GDPR, you have the right to:
- Access a copy of your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to processing of your data.
- Request data portability.
- Withdraw consent at any time (for marketing).
To exercise your rights, please contact us at info@testyourknowledge.co.uk. If you are unhappy with how we handle your data, you also have the right to complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk.
9. Security
We take appropriate technical and organisational measures to protect your personal data, including using secure platforms and encrypted connections.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be notified to users via the app or email.
11. Cookie Policy
Cookies are small text files placed on your device to help websites work properly, improve user experience, or provide information to website owners.
Types of cookies we use
- Strictly necessary cookies: These are required for the basic functioning of our WordPress site (e.g. security, page navigation, remembering your cookie preferences). They cannot be switched off.
- No tracking or advertising cookies: We do not use cookies for marketing, personalised advertising, or behavioural tracking.
- Third-party services: If we embed content (e.g. YouTube videos, Google Maps, or social media links), those providers may place their own cookies. Their use is governed by their own privacy and cookie policies.
Managing cookies: Most web browsers allow you to control or delete cookies through settings. For more information, see:
If you block all cookies, some parts of the site may not function properly.
Updates: We may update this Cookie Policy if our use of cookies changes.